Shangri-La Chiang Mai, Chiang Mai - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

89/8 Chang Klan Road, Chiang Mai, Thailand, 50100

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

43 m²

Bed options:

1 King Size Bed

Pool view

Shower

Bathtub

room details

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Deluxe Twin Room

Max:

2 persons

43 m²

Bed options:

2 Single beds

Pool view

Shower

Bathtub

room details

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Deluxe Double Room

Max:

2 persons

43 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Bathtub

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Chiang Mai 1.4 mi

Airports

Chiang Mai (CNX) 3.5 mi

Lampang (LPT) 63.3 mi

Train

Chiang Mai Railway Station 1.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

“I had a very professional Thai massage in the spa on my first day at Shangri-La Chiang Mai. The serene atmosphere and skilled therapists made it one of the highlights of my trip, providing a perfect way to unwind after a long journey.” view full review

Delicious Dining Options

“We enjoyed dinner at both the international and Chinese restaurants within the hotel, and we were not disappointed. The variety of dishes was impressive, and every meal felt like a culinary adventure, adding to the overall luxury of our stay.” view full review

Amazing Pool and Fitness Center

“The swimming pool at Shangri-La was fantastic, featuring deep sections for proper swimming and a lovely shallow area for families. The fitness center was well-equipped, making it easy to maintain my workout routine while enjoying my vacation.” view full review

Immaculate and Comfortable Rooms

“Our room was spacious, immaculate, and provided a great view. The thoughtful amenities like Occitan toiletries, a separate shower and bath, and a cozy ambiance made our stay extra special. It truly felt like a home away from home.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Tennis court
Table tennis
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Dinner

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Plunge pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage
Open-air bath
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
In-room computer
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

89/8 Chang Klan Road, Chiang Mai, Thailand, 50100

Map view

89/8 Chang Klan Road, Chiang Mai, Thailand, 50100

City landmarks

Historic Site

Tha Phae Gate

1.0 mi

Pagoda

Chedi Luang Temple

1.3 mi

Th Chang Khlan

Chiang Mai Night Bazaar

2800 ft

Singharat Road Phra Sing Subdistrict

Wat Phra Singh

1.4 mi

Monuments and Landmarks

Three Kings Monument

1.6 mi

Bridges

Iron Bridge

3900 ft

Pagoda

Wat Chiang Man

1.3 mi

Chiang MaiThailand

North Gate Food Stalls

1.5 mi

143 Thaphae Road

Wat Buppharam

4600 ft

Parks

Buak Hard Public Park

1.4 mi

Church

Saint Vladimir Orthodox Church

2100 ft

Pagoda

Wat Mahawan

3900 ft

Mun Mueang Rd. Phra Sing

Chiang Mai Gate

5000 ft

Bridges

Naowarat Bridge

5000 ft

Museums

City Art & Cultural Center

1.6 mi

9/3

Fort of Ka-Tham

2800 ft

100 Wua Lai Rd

Saturday night market

1.3 mi

Highway No.108 between Km. 43 and 44 Tambon Doi Lo

Wat Phra That Doi Noi

4400 ft

Chiang MaiThailand

Mae Ping River

3500 ft

Store

Rimping Supermarket Nawarat Branch

4600 ft

103 Mun Mueang Rd Phra Sing

Wat Sai Moon Myanmar

3400 ft

Pagoda

Wat Pan Tao

1.4 mi

Museums

Lanna Folklife Museum

1.4 mi

24 Ratchamakka Rd. Phra Singh Subdistrict

Elephant Rescue Park

5000 ft

Thapae Gate

Thapae Stadium

4900 ft

Church

Sacred Heart Cathedral

3900 ft

100 Th Wualai

Wat Sri Suphan

1.9 mi

Nearby

Museums

Art in Paradise Chiang Mai

1100 ft

Market

Anusarn Market

1900 ft

Spa Center

Peak Spa

700 ft

Restaurants

The Lobby Lounge

500 ft

89/8 Chang Klan Rd

Kad Kafe

800 ft

89/8 Chang Klan Road Shangri-La Hotel

Alreem Restaurant UAE Halal Indian & Arabic thai food

200 ft

Chang Khlan

Signature coffee

400 ft

164/49 Changklan Rd Chang Khlan

Whole Earth Restaurant

1700 ft

88 Th Si Donchai

Lava Restaurant & Bar

700 ft

183/15 Chang Klan Rd

Butter is Better Restaurant

1000 ft

183/8-9Chang Klan Rd T. Chang Klan

Giorgio Italian Resturant

1000 ft

2/6 Prachasamphan Rd Changklan Muang

Reviews and Ratings

Feedback from previous guests about their experience

84%

liked the resort and would come back again

Great mountain views

Comfortable rooms

Limited dining variety

Room service issues

8.4/10

Great

Rooms

8.1

Location

9.1

Service

9.2

Dining

7.3

4.5/5 based on 2766 reviews

#37 of 691 hotels in Chiang Mai based on Tripadvisor

Aiden

United Kingdom, January 2025

8.6/10

The hotel boasts a fantastic location near the night market, making it easy to explore the local area. The rooms are spacious and well-equipped, perfect for families. The service is friendly and attentive, although the dining options, while good, could be better. Overall, it's a great value for money if you’re looking for convenience and comfort.

Rooms

9.0

The rooms are spacious and well-equipped, making it a comfortable stay, especially with the adjoining door for families.

Service

10.0

The staff really made me feel at home; they remembered my name and went out of their way to assist in every aspect of my stay.

Location

9.0

The location is superb, just a short walk from the main market area and the night market, providing easy access to local attractions.

Dining

7.0

Dining was well-managed with a good variety of food available at the buffet; however, it wasn’t as impressive as some other Shangri-Las I’ve experienced.

Facilities

7.0

The facilities were generally good, but nothing particularly stood out for being luxurious or exceptional.

Irene

United States of America, January 2025

8.2/10

I had a wonderful stay at this hotel! The location is excellent, just a short walk from the night market and close to downtown. The staff went above and beyond, especially for our honeymoon, with lovely surprises. On the downside, the noise from the hallway was a bit bothersome, and sometimes our room wasn’t made up until late in the day.

Rooms

7.0

My room was extremely spacious, complete with both a shower and a bathtub. However, the soundproofing wasn’t the best, as I could hear conversations in the hallway.

Service

10.0

The service was impeccable; the staff was kind and attentive, remembering my name and offering thoughtful touches for our special occasion.

Location

9.0

The hotel is centrally located, just a short tuk-tuk ride from the Old City and within walking distance to the Night Bazaar.

Dining

8.0

Dining was quite good, offering a variety at the buffet and some delicious fresh pasta dishes, though I would say it didn’t quite meet the high standards of some other Shangri-La locations.

Facilities

7.0

The hotel had great facilities, although some areas were overshadowed by a tall building blocking out the sun.

United States of America, January 2025

7.8/10

I had a lovely stay at this hotel. The location is great, just a short walk to the night market and some lovely restaurants nearby. The staff was incredibly friendly and helpful. However, the rooms aren’t completely soundproof, which can be a bit bothersome. The dining options, while decent, could use a little more variety, especially at breakfast.

Rooms

7.0

The rooms were generally comfortable, but I did notice that the entrance doors let in quite a bit of noise from the corridor, which was a little distracting.

Service

9.0

The service was excellent, with lovely and polite staff who were always ready to assist. They really made the experience special.

Location

9.0

The location was fantastic, just a quick 5-minute walk to the night market and close to many dining options, which was a highlight for me.

Dining

6.0

Dining was average; breakfast had a good selection, but I've seen better spreads in other hotels.

Facilities

8.0

The facilities were nice, but nothing particularly stood out to me. Everything was clean and well-kept.

Jessica

United Kingdom, December 2024

9.4/10

This hotel is a real gem with a friendly staff and a prime location close to the old town and bustling night market. The rooms offer a lovely pool view and come with some extra perks, making it great value for money. However, I found the breakfast spread a bit limited and the cocktail options at the lounge were also minimal.

Rooms

9.0

The rooms were equipped with all the essentials, including a TV, mini bar, mini fridge, and I couldn’t resist the peanut M&M's for my midnight snack! The view of the pool was just delightful.

Service

10.0

Service was outstanding, especially at the Horizon Lounge where the staff was incredibly friendly and attentive. I really appreciated their efforts to accommodate our family's needs right up until our late-night flight.

Location

10.0

I loved the location! It was just a short walk to the old town and only minutes away from an incredible night market with dozens of eateries. It really felt spacious, relaxing, and culturally rich.

Dining

9.0

Breakfast was by far the best I had in Chiang Mai, with an amazing array of fresh options to choose from. The service during breakfast was top-notch as well, always keeping my coffee topped up.

Facilities

9.0

The hotel had great facilities, particularly the pool area which was well-maintained and inviting. It felt like a luxurious retreat within the city.

John

United States of America, November 2024

9.0/10

I had a lovely stay at this hotel, especially enjoying the beautiful mountain views from my room. The staff was incredibly friendly and attentive, even remembering my son's name, which made our experience feel personal. While the location is great for exploring, I did notice some maintenance issues in the facilities that could use some improvement. Overall, it was a good value for money, but there are definitely areas for improvement.

Rooms

9.0

The room was spacious and clean, equipped with a mini bar and a cozy two-person closet. I particularly loved the mountain view from our window. The bathroom was very accessible, which was a huge plus for me.

Service

10.0

The service was exceptional! The staff was sincere, friendly, and always ready to help with our requests. They even remembered my son's name, which brought a smile to our faces.

Location

9.0

The hotel's location is wonderful, just a short stroll from the old town and the bustling night market with tons of food options. We managed to get out and explore a lot even though our time was limited.

Dining

10.0

Breakfast was absolutely fantastic! They offered a wide variety of delicious, fresh options, and the service was impressive with the coffee keeping flowing.

Facilities

7.0

The facilities were decent but looked a bit dated. Some areas needed maintenance, like the jacuzzi and the pool. While it didn’t ruin my stay, it’s something that should be looked into.

Elliot

United Kingdom, November 2024

8.0/10

I had a wonderful stay at the hotel thanks to the clean and spacious rooms and the friendly staff who went above and beyond. The location is fantastic, being close to popular tourist spots, although there were some minor issues with the facilities like the jacuzzi and hot water tap. Overall, it felt like great value for the price I've paid.

Rooms

8.0

The rooms were very clean, spacious, and had a lovely colonial feel to them, although they weren't made up even by 4 PM on one occasion.

Service

9.0

The staff provided excellent service, being friendly, accommodating, and very professional throughout my stay.

Location

9.0

The hotel is in a very convenient location, just a short walk from the night bazaar and other tourist attractions.

Dining

7.0

Dining was decent, with a good variety but could use more local Thai cuisine options.

Facilities

7.0

The facilities included a great workout room and sauna, but there were maintenance issues with the jacuzzi and hot water tap.

George

United States of America, October 2024

8.4/10

I had a great stay at this hotel, which was quite affordable and provided access to the Club Lounge. The room was spacious and comfortable, while the friendly staff made my experience even better. The location was superb, being so close to the night market and a variety of restaurants. However, the dining options could use some improvement, as the quality wasn't as high as I had hoped.

Rooms

9.0

The room was spacious and comfortable, plus I loved the view of the mountains.

Service

9.0

The service was very good, and the staff were friendly and attentive throughout my stay.

Location

10.0

The hotel is conveniently located very close to the night market and just a few minutes from the old town with many dining options within walking distance.

Dining

6.0

The dining options were quite big but unfortunately lacked quality in many areas.

Facilities

8.0

The hotel had nice facilities, which complemented the overall experience.

James

United Kingdom, October 2024

7.6/10

I had a pleasant stay at the hotel, with spacious and comfortable rooms that, while needing some updates, still provided all the necessary amenities. The staff was incredibly friendly and always ready to assist. The location was fantastic, with easy access to supermarkets and a vibrant night market just a short walk away. However, I did face some issues with the dining experience as it didn't quite match my expectations in terms of variety.

Rooms

7.0

The rooms were big and comfortable, but I felt they could use some renovation to truly shine.

Service

9.0

The staff were really friendly and always willing to assist with any inquiries I had.

Location

10.0

The location was incredible, with a supermarket and night market just a 5-10 minute walk away.

Dining

5.0

The dining options were not what I expected, as I was hoping for a wider variety, especially at breakfast.

Facilities

7.0

The hotel's facilities were generally good, but I found some areas could use a bit of an upgrade.

Carol

United States of America, October 2024

7.2/10

I had a pleasant stay at this hotel with its amazing views of the mountains. The rooms are quiet, comfortable, and well laid out, though I did find the dining options could use a little more variety. The service was generally good, but I did have a minor issue with my room service. Overall, it’s a comfortable spot but could improve on a few details.

Rooms

8.0

The rooms are spacious, quiet, and offer great views of the mountains in the distance. They were very comfortable, but they only available on the 3rd floor, which might be a slight inconvenience.

Service

7.0

Service was friendly, but I faced a little hiccup as my request for assistance wasn’t fully met. However, they made it up by serving me a nice sparkling wine.

Location

8.0

The location is nice and walkable to the Night Bazaar, but the hotel does lose the sun early in the day, so mornings are the best time to enjoy the outdoors.

Dining

6.0

The dining options were decent with a good variety at the breakfast buffet, but I felt there could be more options catering to Halal or Arabic preferences.

Facilities

7.0

Facilities were quite good overall, although there were minor issues like the jacuzzi lights not working during my stay.

Great mountain views

Limited dining variety

Ella

United Kingdom, July 2024

8.4/10

This hotel really exceeded my expectations with its luxurious atmosphere and thoughtful touches for our honeymoon. The rooms were spacious and filled with all the amenities you would expect from a five-star hotel, although they could benefit from some updates. The location is fantastic, just a short walk to many attractions, and the service provided by the staff was top-notch. A few minor inconveniences, like the noise from the pool area, kept it from being perfect.

Rooms

8.0

The rooms were spacious, well-decorated in a luxurious style and set up beautifully with floral arrangements for our honeymoon, although they could use some renovation.

Service

9.0

The staff were incredibly friendly and helpful, always there to provide assistance, including a lovely boxed breakfast for us to take on our way.

Location

8.0

The location was great, just a 10-minute walk to the night market, with many massage shops nearby, although there was a bit of noise from the pool area that could be disruptive at times.

Dining

9.0

The dining experience was amazing, with a great selection of delicious options and freshly baked croissants that I loved.

Facilities

8.0

The facilities were well-maintained, particularly the pool area, making it a lovely place to relax.